--Shipment-- We ship the most merchandise between 2:00-5:00PM pacific standard time, those trucking companies we use are FedEx Freight , UPS Freight , Estes Express, SAIA, Custom Tucking or YRC Freight. You will receive a tracking number via email after your order is shipped. You may also contact our shipping department with the most current shipping status at 1-888-870-0884 x 102. The carrier would call you 24-48 hours to schedule delivery. If you miss it, they will reschedule with you a better time. --Warranty-- one year limited warranty on metal frame, including go karts, go cart(s), ATVs, mopeds, dirt bikes, trikes, motocycles, utility vehicles (SidexSide), pocket bikes; Plastic body cover, fender, rim and tire are not covered by warranty.30-day parts & 60-day motor plus transmission warranty from manufacturer. Buyers are required basic repair skills such as using general tools; replacing nuts & bolts, filters, light bulbs, fluids, etc. The warranty is effective only if: • The product is used under normal conditions for its intended purpose; • The product receives all necessary maintenance and adjustments. --Registration documentation-- We provide a complete MSO/MCO (Manufacturer's Certificate of Origin) and the Bill of Sale which might be required for registration at your local Dept. of Motor Vehicles. The MSO is such an important document and is not supposed to be shipped with the vehicle(s), it will be mailed to you after you receive your item and email us the VIN number on the vehicle. MSO/MCO generally requires 2 ~ 4 days to process plus $19.00 document fee. --Assembly and Ride-- All the ATVs and vehicles are approved by CPSC (Consumer Product Safety Commission); If you buy a product from us then you need to make sure you know how to handle those "minor assembly". We have absolutely no liability if you or someone else gets hurt, injured riding a motor vehicle or part purchased from Expressatvs. Please do maintenance your product, learn how to use it, and know how to maintain it. This does for installing parts purchased from us as well. The most Items come 70-90% assembled (Battery, front wheels, rear wheels, rear fenders, trunk, rack, roll bars, gas tank, windshield and the rear view mirrors and minor adjustments set up may be required.). Be sure to tighten all screws and check for appropriate levels of engine fluid prior to operation. Warranty is valid straight from the box. --Waiver of Liability & Golden Rules-- By purchasing any items on this website, I, as buyer, acknowledge and agree to be above 18 years of age. I, as buyer, acknowledge and understand that riding an all-terrain-vehicle, Utility Vehicle, dirt bike, go kart, motorcycle, moped, pocket bike and gas scooter is a dangerous activity that requires strenuous exercise and various degrees of skill and experience for individual riders. The ATV Safety Institute's Golden Rules: • Always wear a DOT-compliant helmet, goggles, long sleeves, long pants, over-the-ankle boots, and gloves. • Never ride on paved roads except to cross when done safely and permitted by law - another vehicle could hit you. ATVs are designed to be operated off-highway. • Never ride under the influence of alcohol or drugs. • Never carry a passenger on a single-rider ATV, and no more than one passenger on an ATV specifically designed for two people. • Ride an ATV that's right for your age. • Supervise riders younger than 16; ATVs are not toys. • Ride only on designated trails and at a safe speed. • Take a hands-on ATV RiderCourseSM and the free online E-Course. Visit ATVsafety.org or call 800.887.2887. --Technical Support-- We are a DMV licensed and certified ATV, Motorcycle dealership, our experienced technicians provide professional service that you can count on, phone number to technical support is 888-444-7828 Monday thru Friday, 9am to 5pm PST. Please provide order confirmation information when you call. Some vehicles would be supported by manufacturer directly, Such as Roketa 909-975-4488, NST 1-888-298-4678, Icebear 909-947-2903, Sunny Sports 1-800-818-2816, 626-257-1065, 909-287-0366, Kandi 909-941-4588, Kinroad 214-341-8222.